Hey I just remembered I ordered one of these and was wondering what happened to it, found this thread and wow this is a lot. I haven't received any emails other than my initial receipt back when I ordered. Any chance I could get a status update on order number 2347? It's not been shipped yet but wi...

Hey I just remembered I ordered one of these and was wondering what happened to it, found this thread and wow this is a lot. I haven't received any emails other than my initial receipt back when I ordered. Any chance I could get a status update on order number 2347? I'm in the same boat. No communi...

Problem for me is I never got a tracking number and no one will respond to me anymore. :( Sorry about that, I do remember you DMing me. Normally you will get the tracking up to a day later. What happens is that it goes to DPD and then they update it. I will chase this for you, could you DM me your ...

So I got an email this morning that says my order is complete. Order #2222. It does not give a tracking number and so I'm wondering what does this mean? Have they shipped my order or are they issuing me a refund? Bluup is not responding to my private messages anymore. I'm hoping someone can shed so...

I think it's definitely a good idea to do a post with all the learnings from it so future people can know the pitfalls involved. I also think people have been getting replies, refunds and their DMs answered, and more importantly, their orders, as the backlog is gone through. If the occasional one sl...

correia5022 wrote: ↑

Wed Jun 19, 2019 4:19 pm

Got no reply, here goes again

Members of galaxy gaming, i would like to ask for a refund.
order number #2451
Unfortunatly i can't wait for this order any longer... Thanks in advance

Hey Correia, got your order number, should be processed soon!

Welp I'm really not sure what to think anymore. On Sunday June 9th Rich reached out to me in an email and said he was processing my order that day. (#2222). He told me that he didn't have any black shells even though that is what I ordered. I was ok with that and happy to receive another color so I...

Thanks for the post about the magnets, I must have missed it. I'm in Australia, so it'll probably be easier for me to buy them from somewhere locally. I think they are required, they're how the game cart stays inside the body of the gameboy. I did however receive an uncut shell. I didn't ask for on...

smarm wrote: ↑

Sat Jun 15, 2019 1:30 am

When can we expect the refund process to be completed?

I've got the list I put together when the funds are frozen, I've passed it along, I'll keep you updated. I'll DM people on the list when refunds have been processed.

Hello again! Just wanted to follow up on my refund request; my order number is #1875, I requested a refund earlier in May, which was acknowledged by Konnor and Bluup. I just wanted to double-check and make sure that my name is still in the database for a refund. Thank you! I'm really sorry but it w...