Tracking??

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Cooper88
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Tracking??

Post by Cooper88 » Mon Apr 01, 2019 2:19 pm

I placed an order for the minty Pi PCB and screen combo before Christmas and still haven't received anything.
There's also no tracking or shipping info attached to my order but the payment was taken from my account.
Other people have been putting theirs together for two weeks now already.
Can I please get a tracking number for my order?

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LilTrublMakr
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Re: Tracking??

Post by LilTrublMakr » Mon Apr 01, 2019 3:05 pm

There have been multiple problems found with the relatively small amount of boards that have been sent out already. You can find all of them here.

That being said, Helder is having to fix all of the problems that have arisen before he will send out more boards for a more proper customer experience. You will get your order but a little more time is required so that you get the best experience possible. Keep in mind, he is doing this over his normal job and family.

When your order ships, you will get a tracking number sent to your paypal email.

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Helder
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Re: Tracking??

Post by Helder » Tue Apr 02, 2019 1:20 am

Why are people posting about their individual order issues publicly instead of contacting me properly? As if i know who you are by your username to give you an answer about it too.

Send me an email so I can check on your order but I can tell you now that nothing is going out until I get the LCDs back that are being repaired right now and the fixed power boards. I'm expecting these in maybe 3 weeks or so and then I'll start sending out orders again.
Chat with me and other members On Discord

Don't contact me about obtaining my board files (as you will not get them). If my Boards or PCB Kits are sold out, they will be restocked as soon as I can get them and there is demand for them. You can join the mailing list on my Website to be notified when they are available.


Helder's Game Tech Website

We will not support any cloned work so don't come to us with technical issues to resolve, go talk to the cloner for help.

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