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Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Mon Sep 02, 2019 11:15 am
by thebonuslevel
I requested a refund on August 18th. It has now been two weeks and I have not received an email notifying me of action taken or the money. I can maybe understand some of the manufacturing delays but there should be no reason that the refund should take more than 2 minutes of clicking on a website to do.

Again, my order is #1854 please process my refund.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Mon Sep 02, 2019 1:26 pm
by Bluup
We collate and pass the refunds on, I have checked the list and you are on there. I'll find out when it's getting processed.
Edit: I've asked, as soon as I get an answer I'll let you know.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Wed Sep 04, 2019 11:17 pm
by JMCastle
I requested a refund on August 8th and its almost been a month since then. Got a response from Bluup on August 9th saying that he can get this done. Still have not heard anything from bluup on this forum or galaxygaming on instagram.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Thu Sep 05, 2019 1:26 am
by Bluup
JMCastle wrote: โ†‘
Wed Sep 04, 2019 11:17 pm
I requested a refund on August 8th and its almost been a month since then. Got a response from Bluup on August 9th saying that he can get this done. Still have not heard anything from bluup on this forum or galaxygaming on instagram.
Konnor and I collate all refund requests and put them on a sheet for GG to be processed. I can check if it's on there or missed. PM me your order number please.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Fri Sep 06, 2019 8:18 am
by Zero101
It has been a year since I put in my order and I still don't have any real idea of when my order will ship. I give up on waiting and would like a refund, please.

I just sent another private message to Bluup, KonnorJ, and Galaxygaming. Please let me know if any of you don't receive it.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Fri Sep 06, 2019 1:07 pm
by KonnorJ
Zero101 wrote: โ†‘
Fri Sep 06, 2019 8:18 am
It has been a year since I put in my order and I still don't have any real idea of when my order will ship. I give up on waiting and would like a refund, please.

I just sent another private message to Bluup, KonnorJ, and Galaxygaming. Please let me know if any of you don't receive it.
Received and added to the list.

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Fri Sep 06, 2019 1:29 pm
by Zero101
Thank you.

Any idea how long the refund will take? Just realized that I just moved from one queue into another. I substituted waiting for one thing to waiting for something else ๐Ÿ˜…

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Thu Sep 12, 2019 12:19 am
by iAno
When will we finally receive our refunds?๐Ÿค”๐Ÿคจ

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Thu Sep 12, 2019 3:02 pm
by Zero101
I'm curious... who still hasn't gotten a refund and how long have you been waiting? Just curious to see how long I should expect to wait now. ๐Ÿ˜•

Re: [ PRE ORDER ] Gameboy Zero PocketPi FE

Posted: Thu Sep 12, 2019 3:23 pm
by edd247
I've been waiting for a refund since may of this year. Sent messages to konnor, bluup and galaxygaming. No response from anyone