Re: [ PRE ORDER ] Gameboy Zero PocketPi FE
Posted: Sat Aug 24, 2019 10:48 pm
Can i get an update on my order. GG-1961
More than a couple of months have passed since this post. It’s almost September, and there are still a lot of people waiting for their orders (including me). Communication has not gotten better... very few updates here and the Instagram account hasn’t seen any new posts either.galaxygaming wrote: ↑Tue May 14, 2019 3:02 pmHey Zero101,
Thank you for being understanding it means a lot. I will make sure that everyone who has ordered an FE item gets it.
Of course, bare in mind these are estimates Id like to realistically hit between 10-20 orders a week, which should mean that in a couple of months they should all be out. I know I have given time scales in the past that have not been met so if anything comes up which will affect this in any way I will be sure to get the update on here for you all ASAP. Along with the updates on the PayPal situation.
Cheers
Rich
People are getting their refunds and there was an update about two weeks ago, I would say it's got better as a lot of people are receiving their kits now and there are updates. I do sometimes miss messages as the volume has increased a lot, just general enquiries about software, the device itself, and some refund requests. The refunds are processed, if any aren't they've just slipped through the net. As Konnor has said, if we don't reply to the refund request, it doesn't mean they're getting the silent treatment, they're collected and added to our list of things to process.Zero101 wrote: ↑Sun Aug 25, 2019 10:37 pmMore than a couple of months have passed since this post. It’s almost September, and there are still a lot of people waiting for their orders (including me). Communication has not gotten better... very few updates here and the Instagram account hasn’t seen any new posts either.galaxygaming wrote: ↑Tue May 14, 2019 3:02 pmHey Zero101,
Thank you for being understanding it means a lot. I will make sure that everyone who has ordered an FE item gets it.
Of course, bare in mind these are estimates Id like to realistically hit between 10-20 orders a week, which should mean that in a couple of months they should all be out. I know I have given time scales in the past that have not been met so if anything comes up which will affect this in any way I will be sure to get the update on here for you all ASAP. Along with the updates on the PayPal situation.
Cheers
Rich
I’ve PM’ed everyone that seems to be involved in this project asking for an update on my order and have heard nothing. Other people seem to be getting the silent treatment when asking for refunds.
I have tried to give the benefit of the doubt. I have been very patient. But in just a little over a week, it will have been a full year since I made my order. It is insane that I still have no idea what is going on.
Not to call you out or anything but I am very obviously one of the people "who seem to be involved in this project" and have not recieved a PM from you recently if at all. So please refrain from saying you have done something which you havent when it makes us look like we are ignoring people, we arent.
WOW, just wow.
Neither of which has come to pass. Definitely didn't get all the orders out in a couple of months... it has been 3 and a half months since that post and it seems like there are a lot of people without orders still.Of course, bare in mind these are estimates Id like to realistically hit between 10-20 orders a week, which should mean that in a couple of months they should all be out. I know I have given time scales in the past that have not been met so if anything comes up which will affect this in any way I will be sure to get the update on here for you all ASAP. Along with the updates on the PayPal situation.
Id like to know who have we actively ignored? Ive been responding to all support tequests on sudomod private messages, the support section, instagram, and even people messaging my personal facebook account, to which i have still done my best to help.
I can tell you the big push did happen, I did post some pics on this thread of the progress. As of this week there are only 150 more orders outstanding, up to yet things are running smoothly, the CNC is up and running which is making the process much quicker. I hope you can agree this is all positive news and shows the project moving smoother than ever.Zero101 wrote: ↑Mon Aug 26, 2019 5:32 pm
I can't tell you exactly how many are waiting though, because the communication has not really gotten any better either. Have there been a few updates since May? Yeah, there were a handful of posts in May and June. But the last one (as far as I can tell) was in early July: viewtopic.php?f=38&t=6522&p=75925#p75925 (so, almost 2 months ago?). At the time Rich said he was about 50% done and a "big push" was coming... but no updates since. Did the big push happen? How many got sent out? How far along in the project are we now? Any new hiccups or is everything going according to plan?