I think Helder & Kite (along with anyone else who sells predominantly here) need their own sub-forums. Trying to navigate a 100+ page support thread is simply impossible.
If they had a support sub-forum then each (new) question would mostly be individual threads and single-topic. It would be much easier to find if someone else has had the same issue as you, and what the resolution was (if any). Duplicate questions could simply be referred to another completed thread, rather than vague point several pages back in the same thread.
