I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

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Kross64hero
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I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

Post by Kross64hero » Fri Apr 12, 2019 10:53 am

I have also emailed Konnor directly 2 days ago, my first contact was using the Galaxy gaming contact box on the main page.

I paid for a back-ordered item, and I realize this takes time but it's been two months and I just want to know an ETA. If it's going to be another two months I want to see about canceling my order and getting a refund.

Order number is 2926

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wermy
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Re: I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

Post by wermy » Fri Apr 12, 2019 5:21 pm

I pinged Konnor on the Discord server for you, hopefully that gets through to him. :)
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KonnorJ
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Re: I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

Post by KonnorJ » Sat Apr 13, 2019 4:58 am

Your order will be shipped on Monday, thanks for your patience :)

BMG
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Re: I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

Post by BMG » Sun May 05, 2019 3:49 am

KonnorJ wrote:
Sat Apr 13, 2019 4:58 am
Your order will be shipped on Monday, thanks for your patience :)
Same here, I've emailed twice about my order and had no response

iENA
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Re: I have reached out twice about a back-ordered item within the last couple weeks and I'm getting no reply.

Post by iENA » Tue Jun 04, 2019 1:28 am

Hi everyone, I'm trying to contact galaxy gaming for an order placed on May 27th, but I don't get any answers. Can anyone help me?

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